Railway Budget proposals: Suresh Prabhu asks for fortnightly monitoring of implementation

Source:  economictimes.indiatimes.com

NEW DELHI: Railway Minister Suresh Prabhu has asked for fortnightly monitoring all proposals that were made in Rail Budget 2015, says Ministry of Railways.

Out of the two proposals announced in the Rail Budget, the all-India 138 helpline and Customer Complaint Portal and Application, have already been launched.

On March 2, Prabhu launched a ‘Customer Complaint Web Portal and Mobile Application’ (Android/Windows based mobile app). Prabhu said that the “Customer Complaint-cum-Suggestion portal and mobile app which can be freely downloaded, will be very useful as one can track the status of the complaints which he or she registered on this portal with the help of mobile app.” More info


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