IRCTC asks 26 banks to put OTP systems in place


Concerned over people not getting One Time Passwords (OTP) from several banks while booking train tickets on its portal, Indian Railway Catering and Tourism Corporation (IRCTC) has proposed that banks should take corrective action by August 15 to ensure smooth e-ticket transactions.

IRCTC has tied up with 50 banks for payments for e-ticket transactions, but only 24 of these banks have an OTP system, while the remaining 26 are yet to introduce it.

“We recently held a meeting with the officials of these banks to discuss the issue. We have now set August 15 as the deadline for the banks to issue OTPs to passengers who book tickets on our portal,” said IRCTC Chairman and Managing Director AK Manocha.

IRCTC, a ‘mini Ratna’ PSU of the Indian Railways, has been receiving complaints not only from customers but also from the Crime Branch regarding fraudulent transactions carried out on its digital portal.

All such banks which are yet to provide a hassle-free OTP system, have been intimated by e-mails and letters to take corrective measures before the expiry of the deadline, he added. More info

Author: admin