IRCTC: Afraid to use credit card online, now get your railway tickets using cash on delivery


IRCTC is one of the biggest eCommerce websites in India but it had a feature missing. With annual budget less than a month away, Railway Ministry has come up with Cash on Delivery for train tickets.

While other OTAs were providing tickets on delivery long before this there was no option for COD and the amount had to be paid online.

IRCTC has partnered with a Noida based  firm Anduril Technologies to implement this. People can book the tickets by logging on to or by downloading the app. IRCTC is looking to target the middle-class section which is still apprehensive about transacting online and using their credit/debit cards. At present the site is in BETA stage.

The UI of the website has a lot of scope for improvement. As soon as one visits the site there will a pop up asking the user to login/signup and unless one signs up one cannot browse through the site. More info


Author: admin