Indian Railways makes 35 seconds wait compulsory to book tickets on irctc.co.in

By PTI  www.financialexpress.com

The Indian Railway Catering and Tourism Corporation (IRCTC) has taken a slew of measures including a 35 seconds compulsory wait to book tickets online through its website irctc.co.in to facilitate hassle-free booking by genuine ticket seekers.

Now it is not possible to book ticket online before 35 seconds mandatory wait as it has been done to prevent faster booking by unscrupulous elements using any other means, said IRCTC Chairman and Managing Director AK Manocha here today.

Though it takes about 35 seconds minimum to fill the form followed by bank transaction online, there were cases of faster bookings by touts using certain automated softwares and thereby depriving genuine passengers.

We have taken certain security measures to prevent manipulation of the ticketing site and at the same time the site has been upgraded with a substantial investment to enable the system to book 15,000 tickets per minute, Manocha said.

Asked why 35 seconds wait, Centre for Railway Information System (CRIS) MD Sanjay Das said this is the minimum time required to fill the information necessary for booking ticket online. We cannot make it any longer otherwise there will be a long queue which will again be counter productive.”

CRIS provides the software to IRCTC. More info

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