Amazon, Flipkart in talks with IRCTC to tap its database of 21 million consumers

By Dheeraj Tiwari & Sagar Malviya, ET Bureau

MUMBAI | NEW DELHI: Before Flipkart, there was IRCTC, which for most Indians was their introduction to e-commerce more than a decade ago.

And even now, revenue from online ticketing on Indian Railway Catering and Tourism Corp rules the roost, having exceeded the combined sales of Flipkart and Amazon India in the year ended March.

While both Flipkart and Amazon each said earlier this year that they had hit a billion dollars in annual gross merchandise value or total value of goods sold, IRCTC generated Rs15,410 crore or nearly $2.5 billion through online ticket sales in the last financial year, up 24% from a year ago when it sold tickets worth Rs12,419 crore. The figures are sourced from RoC filings.

Since IRCTC doesn’t compete with any of the online marketplaces in India, both Amazon and Flipkart are in talks with the government-owned portal as they look to tap the rail portal’s existing database of more th an 21 million consumers. More info

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